Privacy Policy

1. Who We Are

MF Sports Injury Rehab ("we", "us", "our") is a sports injury rehabilitation and remedial massage therapy clinic located at 680 Hume Highway, Yagoona NSW 2199, Australia. We are committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following personal information:

• Name and contact details (phone number, email address)
• Enquiry or message content submitted via our contact form
• Appointment and booking information collected through our booking system (Cliniko)
• Health information relevant to your treatment (collected directly at our clinic)

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries
• Book and manage your appointments
• Provide and improve our clinical services
• Process health insurance and funding claims (e.g. Medicare, NDIS, CTP, WorkCover)
• Comply with our legal and regulatory obligations

4. Third-Party Services

Our website uses the following third-party services which may process your data:

• Cliniko — our appointment booking system. View their privacy policy at cliniko.com
• Supabase — used to store contact form submissions securely
• Google Maps — embedded map on our contact page
• Vercel — our website hosting provider

5. Data Storage & Security

Your contact form submissions are stored securely in our database with access controls in place. We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

6. Disclosure of Information

We do not sell, trade or rent your personal information to third parties. We may share information with your insurer or funding body (Medicare, NDIS, CTP, WorkCover) where required to process a claim, and only with your consent.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

8. Contact Us

For any privacy-related enquiries or to exercise your rights, please contact us at: